Yavanna Dill, who goes by Ares, and who says they are currently employed as a teacher at two different locations, wanted to share their frustrations of having lived at Park Place at 1651 N Virginia Street, right by UNR.
For them and others, according to their comments, on review boards and social media and in messages to Our Town Reno, it has turned into feeling like being on the losing end of real life Monopoly.
Dill reflects a chorus of negative reviews by other former and current tenants there, feeling duped as to what they were getting into, and ending up unhoused or with damaged credit ratings.
The location, billed as a student housing center but where non students also live, with a convoluted matching roommate system if needed, currently averages 3.5 with 125 google reviews.
Recent complaints range from poor maintenance, after hour lockouts, cracks in units, random unit checks, trash not being picked up, car break ins in the garage, poor overall security, not enough parking available, thin walls, broken elevators, terrible forced on roommates, amenities not working as promised and, worse, a myriad of hidden fees or payments due that they say they were not expecting.
“Honestly such a disappointing place to live. The people who live in the building are typically nasty, loud, or destructive in so many different ways. The roommate situation is a mess and the management is absolutely no help when it comes to terrible roommates,” a reviewer called SE wrote a week ago.
“Our goal is to always provide the best home we can for our residents and apologize that this is not the experience you have had. We understand roommate issues can arise, but it is up to residents to work out personal issues. We, of course, are here to step in if the lease is not being abided by. Transparency is important to us and we share information regarding charges in our lease agreement and in move-out documents,” Park Place wrote back.
Most recent reviews have been one to two stars, with some five stars here and there lifting up the overall average.
“We moved there when I went no contact with my mother, and at first it was like a dream and very quickly became a nightmare,” Dill wrote to us of their own experience with their girlfriend and pets.
“The building is dangerous and poorly built (leaks everywhere, structural issues, etc.) And the noise from Virginia street was unbearable. We got dinged for a false noise complaint after a neighbor stalked me and took a problem with my dog, who is a service dog and is supposed to bark for certain alerts. She doesn’t bark at anything else, even when I'm not home,” they explained.
“When we moved in, there were literally footprints on the walls and stuff left behind from the previous tenant, which I had documented and told the office about. There was a greasy rag in our waste disposal, problems with our washer dryer, etc. For a place that markets themselves as luxury, they have many issues that I don’t see elsewhere. Their website is deceiving, making you think you’re getting a really nice unit for a reasonable price, but they actually charge per bed,” they wrote.
Dill says they first got in a studio but then when it was time to move in to their hoped for apartment, they are now being told they owe over $2,300 to be able to do that, when you add up relet and reassignment fees, rent, water/sewer fee and a late fee, money they haven’t been able to come up with to return there, forcing them to live with their grandparents.
“I made a gofundme and am desperate to get out of this situation so I can get back on my feet,” they concluded, sharing the fundraiser which can be found here: https://www.gofundme.com/f/support-yavannas-move-to-affordable-home or by looking for Support Yavanna's Move to Affordable Home